Terms & Conditions

YOU MUST BE EIGHTEEN (18) YEARS OF AGE, TO PURCHASE ANY OF OUR PRODUCTS. CLEARVAPE RESERVES THE RIGHT TO CANCEL ANY TRANSACTION WHERE IT REASONABLY BELIEVES THE PURCHASER IS EITHER NOT OF THE REQUIRED LEGAL AGE OR PURCHASING PRODUCTS ON BEHALF OF SOMEONE UNDER THE AGE OF 18.

CLEARVAPE ACTIVELY ENCOURAGES PEOPLE NOT TO TAKE UP A NICOTINE HABIT. OUR PRODUCTS ARE NOT INTENDED AS A QUIT SMOKING PRODUCT BUT AS AN ALTERNATIVE SOLUTION TO SMOKING.

 
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright

The content of this site is the property of CLEARVAPE.

ALL RIGHTS RESERVED. Permission is only granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with CLEARVAPE.COM.  Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless permission is granted. You further agree not to change or delete any proprietary notices from materials downloaded from the site. How to videos are not permitted on any other site/website/shop without prior permission from CLEARVAPE.com


Trademarks

All trademarks, service marks and trade names of CLEARVAPE.COM used on this site are trademarks or registered trademarks of CLEARVAPE.COM or the companies that are stated on the device/s.

 

Satisfaction Guarantee

If you're not completely satisfied with our product, please return it for an exchange or refund within 28 days of your original purchase date (less shipping & handling, and the price of any parts that were damaged by your inappropriate usage or mishandling by shipping carrier). 
 
You must first email us to discuss the return on: admin@clearvape.com
 
 
Limited Warranty
 
The customer will inspect the goods immediately upon delivery and must notify the Seller within 7 working days confirming in writing/email if the goods are damaged or do not comply with any of the Terms & Conditions. If the customer fails to do so the they shall be deemed to have accepted the goods. Electronic Cigarettes being Oral related products once used cannot be returned, unless faulty within the 30 days period. Orders may be cancelled at any time prior to delivery, but once the order has been delivered it can only be returned if it remains unopened, the customer will be responsible for both the outbound and return shipping costs plus any restocking fee deemed necessary, up to a maximum of 10% of the purchase price.
 
In the event that your product suffers a manufacturer defect within a 30 day period from the original purchase date CLEARVAPE.COM will replace or repair the affected part, but the customer must note that batteries and atomisers will degrade over a period of time and the lifespan of an aomiser/clearomiser is between 12-60 days and batteries life spane is between 2-4 months. Exclusions to this warranty shall not apply to defects resulting from misuse, improper or inadequate maintenance or use, unauthorized modification or charging batteries with the incorrect charger/s. This Limited Warranty gives the original purchaser specific limited rights, in addition to those rights under applicable local law. We do not give warranty on stolen/lost items.
 
Only use the method of charging that has been supplied with your Electronic Cigarette Kit.
 
TO REPLACE YOUR PRODUCT, PLEASE FOLLOW THE INSTRUCTION BELOW:
Pack the items to be returned securely (Shipping charges to CLEARVAPE.COM are your responsibility).
 
Please enclose your original bill of sale, your name, address, telephone numbers, email address and reason for returning the item.

 
Notice

CLEARVAPE.COM may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you provided on registration


Miscellaneous

Your use of this site shall be governed in all respects by the laws of the United Kingdom.

 
Postage
 
All orders that are received before 3pm are sent next day delivery, anytime after this is not guaranteed next day but more than often has been processed
 
Indemnification

You agree to indemnify, defend, and hold harmless CLEARVAPE.COM, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable solicitors fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

 

Thank You